My artifacts

I will be sharing a summary of the artifacts that I was able to obtain from an employee at an online marketing firm. Due to the confidentiality of the information, I will not be getting into much detail. This company provides small and medium size businesses with the opportunity to maximize their local presence in online searches. For example, if John Smith, a plumber, wanted to use its services, this company would make his plumbing company appear on many search engines or directories such as Google, Yahoo, Bing, Apple Maps, Yelp, etc…  As a result, that would increase John Smith’s chances of getting more business especially that these days almost everybody searches for a business online.

My artifacts consist of emails and invoices. The first type of email is an internal email to an executive asking for his approval on billing terms for a customer. This type of communication is a common practice in accounting, It serves as proof that the terms were approved by upper management before an invoice was issued. The next email is an example of asking for authorization from an executive manager before wiring money for a payment. This also serves as back up. As for the third email, it is aimed towards a customer that is late in paying their invoice. The payment terms in days on the invoice were not met and his payment is past due. The email was sent out in a serious tone yet in a respectful manner as not to upset the customer and maintain the business relationship. This is also a customary practice in accounting to send out reminder emails when payments are late.

The invoices are split into two types. The first type are those that company sends out to its customers for payment covering the services it has provided them with. It is common practice in business to invoice a customer for a service you have provided him with. This type of invoice is usually sent to the customers management or accounts payable department if applicable. The invoice provides the customer with information on the services the company has performed, the billing rate for each service, and the total due for all the work performed. It also provides the customer with a payment due date and any important messages the company might want to add. As for the second type of invoice, it covers what the company is being billed by its vendor for a good or service it has received. This type of invoice is reviewed by some one in accounting to make sure that the items were received at the agreed upon price before a payment is made. Invoices are sort of considered to be an indirect professional contract.